Arocho Landscaping - Privacy Policy

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Arocho Landscaping ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, phone number, physical address, payment information when you make a purchase or request a quote, and opt-in records and timestamps for all communication channels (SMS, email, etc.).

Non-Personal Information: IP address, browser type, device information, website usage patterns, analytics, and cookies.

Customer Communication: Records of inquiries, service requests, appointment details, service history, and feedback.

2. How We Use Your Information

We use collected data for:

Providing and improving our landscaping services.

Processing transactions and payments.

Communicating with you about your inquiries, appointments, and service updates.

Enhancing website functionality and user experience.

Ensuring security and fraud prevention.

Maintaining records of your communication preferences and consent.

3. SMS Data Protection & Privacy Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers: Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling) and SMS aggregators solely for the purpose of delivering messages you've consented to receive. All service providers are contractually obligated to maintain confidentiality and security.

Legal Compliance: If required by law, legal process, or valid law enforcement requests.

Business Transfers: In case of mergers, acquisitions, or sale of assets, under which your data remains protected.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Data Security

We implement and maintain reasonable security measures to protect your personal information:

Encryption of sensitive data in transit and at rest.

Secure access controls and authentication mechanisms.

Regular security assessments and updates.

Employee training on data protection.

Breach notification protocols in accordance with applicable laws.

Secure backup systems and disaster recovery procedures.

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to analyze site traffic, remember your preferences, improve website functionality, and measure the effectiveness of our services. You may control cookies through your browser settings.

7. Your Rights & Choices

You have the right to:

Access, update, or delete your personal information.

Opt-out of marketing emails by clicking "unsubscribe" in our emails.

Opt-out of SMS messages by replying "STOP".

Request information on how we process your data.

Withdraw consent at any time for future communications.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by Arocho Landscaping.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Phone: 407-314-7387

Email: [email protected]

Website: www.arocholandscaping.com

Address: 5590 Lake Avenue, Sanford, FL, 32773, United States.